SHIPPING & DELIVERY POLICY
Last updated January 25, 2022
This
Shipping & Delivery Policy is part of our
https://dlpindia.in/terms.php
("Terms
of Use") and should be therefore read alongside our main Terms:
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. In order to ensure that your delivery is successful, your participation is needed.
When will I receive my Order?
You will receive an Estimated Delivery Date in your shopping cart. The delivery date provided during the checkout process is not a guaranteed delivery date, it may vary due to some areas may take longer due to the frequency of deliveries to the delivery zip code.
The delivery of the product will be processed within 24 hours of order received on business working days. The expected time for delivery is within 7-10 business days.
Certain delivery locations and ZIP codes are captured as ODA (Out-of-Delivery Area) locations by our courier and logistics partners. ODA is short for the out-of-delivery area. It is the same as the delivery to a remote area, which is difficult to reach. Additional shipping charges may occur, and the transit time for shipments to these regions may be longer.
WHATARE MY SHIPPING & DELIVERY OPTIONS?
In-Store
Pickup
In-store
pickup is available for All Purchases. Pickups are available Monday
to Saturday from 10:00 AM to 06:00 PM on Working Days.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
1. We offer free shipping on all domestic orders except ODA location or Pin code.
2. The delivery of the product will be processed within 24 hours of order received on business days. The expected time for delivery is within 7-10 business days.
3. It is the responsibility of the Customer and Direct seller to make sure the Company has the correct Shipping address before any orders are shipped.
4. A Customer and Direct seller will need to allow up to 15 days for processing after the receipt by the Company of any notice of address change.
How can I pay for my order?
Payment mode options for these orders can be:
In-Store Pickup: You can pay for your order via Net Banking, Credit Card, Debit Card, Cash, any UPI Methods (G-Pay, Phone Pay, Paytm etc.) or other modes as may be interpolated from time to time.
Orders placed on Website: You can pay for your order during checkout process via Net Banking, Credit Card, Debit Card, any UPI Methods (G-Pay, Phone Pay, Paytm etc.) or other modes as may be interpolated from time to time.
What
additional charges may follow?
There
may be circumstances that require extra charge by you if the
conditions cited have no longer been met otherwise you require
special services outside of our standard shipping.
[For
example, if you need a specified time window, your address is not
tractor trailer accessible, you were not available for your scheduled
delivery, Delivery address is an ODA location, delivery not made due
to unsafe conditions, not indicating missing pieces on the delivery
note, etc.]
DO
YOU DELIVER INTERNATIONALLY?
We
offer worldwide shipping. Free shipping is not valid on international
orders. Standard Delivery Charges apply on International orders.
For
information about customs process:
Call : +91-9911106949
Email
: support@dlpindia.in
Please
note, we may be subject to various rules and restrictions in relation
to some international deliveries and you may be subject to additional
taxes and duties over which we have no control. If such cases apply,
you are responsible for complying with the laws applicable to the
country where you live and will be responsible for any such
additional costs or taxes.
WHAT
HAPPENS IF MY ORDER IS DELAYED?
If
delivery is delayed for any reason we will let you know as soon as
possible and will advise you of a revised estimated date for
delivery.
PRIVACY
POLICY
Our
privacy policies also apply to the shipping and delivery process.
Kindly review our privacy policy on
https://dlpindia.in/privacy-policy.php
QUESTIONS
ABOUT RETURNS?
If
you have questions about returns, please review our Return Policy:
https://dlpindia.in/cancellation-refund-policy.php
.
HOW
CAN YOU CONTACT US ABOUT THIS POLICY?
If
you have any further questions or comments, you may contact us
by:
Phone:
+91-9911106949
Email:
support@dlpindia.in
Online
Contact form:
https://dlpindia.in/contact.php